Our jewelry is specially handcrafted according to your preferences upon ordering. Please note that the ‘buyer’ is responsible for covering any additional expenses, such as duties, taxes, and customs clearance fees. These charges can vary significantly and are typically determined by factors like the item’s price and type, package weight and size, as well as the taxes, duties, and fees applicable in the destination country.

In case of refusal to accept the package, there will be NO REFUND as each piece is tailored to specific measurements based on the order. Returns cannot be accepted for reasons related to customer error or change of mind. However, if the product you receive is faulty or doesn’t meet your order specifications in any way, please contact us immediately to initiate the return process within 14 days.